Mechanics

DO

• Focus on the positive.

• Offer negatives only if necessary.

AVOID

• Offering negative feedback before offering positive feedback.

Mindset

ASK YOURSELF

• What did you expect, that you saw and liked?

• What did you see and like, that you didn't expect?

• What did you see that is unacceptable?

Measurability

INTELLIGENCE EVALUATION FOR WORK PERFORMED

• Brilliant

• Great

• Best

• Excellent

• Good

• Book

• Inaccuracy

• Mistake

• Miss

• Blunder

SYMPATHETIC EVALUATION FOR WORK PERFORMED

• Sacrifice

• Nurture

• Support

• Approve

• Affirm

• Neutral

• Contradict

• Disapprove

• Disregard

• Destroy